Three companies. One operating philosophy.
Ricochet Business Solutions
Consulting & AI Automation
Derek's consulting practice. Advisory first, technology second, because you cannot automate a process nobody designed.
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Raleigh Cleaning Company
Residential & Commercial
Founded by Nina Hazelwood and co-owned with Derek. Best of the Best ten consecutive years.
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Hazelwood Insurance Group
Insurance Agency
Derek entered the insurance industry at 18 and founded his own agency at 21. Medicare, life, business, auto and home.
Visit site ↗When the problem is bigger than one decision.
A Strategy Session answers a question. Ricochet fixes the operation underneath it.
Hiring that keeps failing. Leads that go cold before anyone answers. Quoting that takes half a day and comes out different every time. Systems that do not talk to each other, so you end up being the integration between your own software.
The order is not optional. Consulting first, then technology, because automating a process nobody designed just makes the mess run faster.
Most insurance websites are wordy. This one is not.
Derek entered the insurance industry at 18 and founded his own agency at 21. What the agency is known for is the personal touch, on coverage people know they need and coverage they have not thought about yet.
Medicare
Supplements, Advantage plans, prescription coverage, and dental, vision and hearing. The mail and the phone calls stop making sense around 65. This is the part where somebody sits down and goes through your medications with you.
Life
Term, whole life and final expense, guaranteed universal, and indexed universal. Explained in plain terms, including what each one costs you when it goes wrong.
Business
Commercial auto and trucking, commercial property, business owner's policies, and workers compensation.
Personal lines as well: auto, homeowner's, umbrella, boat, motorcycle and powersports.
Nina built it. Derek built the systems behind it.
Residential and commercial cleaning in the Raleigh area, founded by Nina Hazelwood and co-owned with Derek. Best of the Best ten consecutive years.
It is also where most of what Ricochet knows came from. The hiring pipeline, the scheduling, the quoting, the follow up: every one of those was built here first, under real pressure, before it was ever sold to anyone else.
Derek at work.
Sitting on a decision you cannot make alone?
Sixty minutes, one on one. A written summary within three business days. Straight answers, including when the answer is do not spend the money.